When you place an order with us, we request your name, billing address, shipping address, and email address. We consider this information to be private, and we keep this information on a secure server to protect it from outside parties. We use the information only for the limited purposes of processing your orders, administering our site, notifying you of products or special offers that may be of interest to you (only if you select to be included on our mailing list).
We do not keep credit card number and expiration date on our secured server database, you will allways be asked to enter those when you place an order.
When RJ Boyle Studios may require that you provide personally identifiable information:
To complete an online order, contest register or contact us using our online contact form (if you do not wish to complete an online quote request or our contact form, you can call our phone number 954-420-5001 or Email us).
If you contact us or our customer service representatives by telephone, e-mail or letter, we may keep a record of your correspondence or comments. If you report a problem with our site, we may collect such information in a file specific to you. If you contact us through our feedback area or by calling one of our customer service representatives, we may ask for your name, e-mail address and order information in order to send you a reply.
We also track customers' traffic patterns throughout their online session using cookies, including which pages, information and advertisements a customer views while using the site and what items they place in their basket or purchase.
If you do not want your personal information collected, please do not submit those forms to us. If you have already submitted this information and would like for us to remove it from our records, please contact us at info@rjboylestudios.com. We will use reasonable efforts to delete your information from our existing files.
When you do provide us with personal information, we may use that information in the following ways, unless stated otherwise:
• we may store and process that information to better understand all customer needs and how we can improve our services for all customers
• we may use that information to contact you with new promotions and announcements if you have previously provided your permission and if the promotions and announcements are in your interest.
• we may contact you if we have questions about your purchase.
We do not share your private information with anyone.
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